Well, here's our THIRD tree of the season . It's beautiful and we love it. We just hope that this one actually takes up water. We've gotten our tree from the same place for the past 3 years and haven 't had any problems before. We just seem to have really bad luck this year. However, we were totally impressed with their customer service. We called to tell them that our 2nd tree wasn't drinking water and they told us that they would swap it out again, no problem. But our major dilemna is that we don't have a truck. We've been borrowing Andy's dad's truck but didn't want to bother him again for a third trip. We explained this to an employee named Scott, and he told us that he would bring us another tree and take the other one back. So, we went to pick out another tree. When we got there we liked a bigger tree than we'd paid for, so we asked if we could pay the difference. Scott told us that he would take care of it. So, not only did he bring our tree home for us and take the old one back, he also gave us a nicer tree than the one we originally paid for. His level of customer service went above and beyond what we even hoped for. If any of you need a great place to buy your tree (don't let our bad luck disuade you!), we'll tell you where to go. They've really taken care of us.
Andy's sister, Lindsay, came to dinner the night that we decorated tree #3, so we got to have her here for our fun.
Here we are in front of our finished product (hopefully). We hoping that the "third time's a charm".
Here's Stephen "helping" us decorate the tree. I'm not sure if he's putting ornaments on or taking them off!
Well, here's our THIRD tree of the season . It's beautiful and we love it. We just hope that this one actually takes up water. We've gotten our tree from the same place for the past 3 years and haven 't had any problems before. We just seem to have really bad luck this year. However, we were totally impressed with their customer service. We called to tell them that our 2nd tree wasn't drinking water and they told us that they would swap it out again, no problem. But our major dilemna is that we don't have a truck. We've been borrowing Andy's dad's truck but didn't want to bother him again for a third trip. We explained this to an employee named Scott, and he told us that he would bring us another tree and take the other one back. So, we went to pick out another tree. When we got there we liked a bigger tree than we'd paid for, so we asked if we could pay the difference. Scott told us that he would take care of it. So, not only did he bring our tree home for us and take the old one back, he also gave us a nicer tree than the one we originally paid for. His level of customer service went above and beyond what we even hoped for. If any of you need a great place to buy your tree (don't let our bad luck disuade you!), we'll tell you where to go. They've really taken care of us.
Andy's sister, Lindsay, came to dinner the night that we decorated tree #3, so we got to have her here for our fun.
Here we are in front of our finished product (hopefully). We hoping that the "third time's a charm".
Here's Stephen "helping" us decorate the tree. I'm not sure if he's putting ornaments on or taking them off!
3 comments:
You are brave doing a real tree!!! I got my fake one on such a good deal last year that I couuldn't pass it up! It looks gorgeous!!!
The tree is beautiful!
If your third tree doesn't work out call us and you can borrow our truck! I think I can see your tree from the window because we are acrossed the way from you, looks good!
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